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your thoughts on Matecat | Great CAT TOOL

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: danny-boy
Post title: Great CAT TOOL

Have been using intensely for half a year - very easy and user friendly.

Could you please add export to bilingual docx and some filters some day?

Thanks!

your thoughts on Matecat | um...

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: Patrick Porter
Post title: um...

[quote]MateCat Support wrote:

[quote]Patrick Porter wrote:
I've actually been working on a fork of Casmacat to make it more suitable for professional use by a freelancer or small group...sort of an in-between option between the basic Casmacat and the more enterprise-oriented Matecat (and without the tendency toward consumption of services from Translated).
[/quote]

We would like to clarify the statement.

MateCat is free for LPSs and freelancers without any limitations in the number of users, projects, files and storage.
After having uploaded a file, the user can translate by himself (or in case of an LSP send the link of the job to a freelance translator), or it could optionally outsource to Translated.
So there isn't any "tendency toward consumption of services from Translated"...[/quote]

...of course there is...what would you call it? To paraphrase what you are saying: "there's no intent to drive business to us...but we've put in a user option that we hope will drive business to us"

Option or not, the point of the commercial version of MateCat is to drive translation business to Translated, in addition to utilizing the 'MyMemory' services. Don't worry, it's nothing to be ashamed of. You are entitled to try and monetize all the work put into the project. I never said your terms of service were unfair or your motives disreputable. But be clear about the intent.

...And by the way...my opinion is simply that the commercial aspect doesn't appeal to my individual preferences. I happen to think that overall MateCat would be a good tool for those inclined to use it. It seems very well developed, with lots of consideration for what translators need in a CAT tool. It also seems like a good TMS system in its own right. Furthermore, there aren't too many browser-based CAT solutions on the market right now, in particular ones that are free of charge.

[Edited at 2015-09-23 12:40 GMT]

your thoughts on Matecat | Thanks!

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: MateCat Support
Post title: Thanks!

[quote]danny-boy wrote:

Have been using intensely for half a year - very easy and user friendly.

Could you please add export to bilingual docx and some filters some day?

Thanks! [/quote]

Thank you for using MateCat!

What filters would you need?

We will add support for over ten new file formats by mid-October and release new file converters which are over 10 times faster than the current ones. Also, over the next couple of months, we will release a new version which will allow to create custom file filters in a new and supercool way (no more regexp or xpath as other tools requires you to use).

Regarding the bilingual docx, that may be trickier... It is not in the roadmap at the moment, but let's talk about it again in 2016 and see if we can squeeze it in then. :-)

Alessandro

your thoughts on Matecat | Filters

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: danny-boy
Post title: Filters

[quote]MateCat Support wrote:

What filters would you need?

Alessandro [/quote]

For example, I have certain strings which have different word order, I'd like to show them and check translation side by side.

your thoughts on Matecat | confidentiality

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: Patrick Porter
Post title: confidentiality

[quote]MateCat Support wrote:

[quote]Alejandra Reznik wrote:

I found Matecat useful, but I'm not too sure yet about confidentiality issues.
[/quote]

If you use private TMs, you're files are kept private and you're the only one allowed to read and use them, and it also written in our Terms of service.

[Edited at 2015-09-09 13:40 GMT] [/quote]

I've read your terms of service and wanted to comment that your stated philosophy of giving translators control over their data makes sense. From what I can see it looks like your terms are as good as or better than the privacy terms of other cloud-based service providers. The terms also make an interesting and valid point that from the perspective of a work provider, managing translations in a central place actually enhances privacy. That's one reason why I think a TMS like MateCat can be good for enterprise users.

But from the freelance perspective, things can be a bit different. In my case, for example (a purely anecdotal one of course), much of my work deals with confidential corporate information. Part of the value I offer to many clients is a promise to keep all of their data in my custody and not transmit it to any third parties, including cloud providers, except for backup in encrypted format. Some clients look for this and I can gladly provide it.

For my part, therefore, a locally-based solution is better. So that brings me to a question that I hope the MateCat support will answer here: If I were to run MateCat locally on my own Linux box or VM, when I upload private TMs to the server running on localhost, what happens to those TMs?...i.e. are they managed locally in a database or are they sent over the network to MyMemory?

your thoughts on Matecat | .

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: MateCat Support
Post title: .

[quote]danny-boy wrote:

[quote]MateCat Support wrote:

What filters would you need?

Alessandro [/quote]

For example, I have certain strings which have different word order, I'd like to show them and check translation side by side. [/quote]

Oh, OK, I understand now. It is a good suggestion and we will try to work on that. However, I am afraid this is not something I can promise for the near future. It could go into next year's roadmap.

Alessandro

your thoughts on Matecat | Regarding local instances of MateCat

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: MateCat Support
Post title: Regarding local instances of MateCat

[quote]Patrick Porter wrote:

[quote]MateCat Support wrote:

[quote]Alejandra Reznik wrote:

I found Matecat useful, but I'm not too sure yet about confidentiality issues.
[/quote]

If you use private TMs, you're files are kept private and you're the only one allowed to read and use them, and it also written in our Terms of service.

[Edited at 2015-09-09 13:40 GMT] [/quote]

For my part, therefore, a locally-based solution is better. So that brings me to a question that I hope the MateCat support will answer here: If I were to run MateCat locally on my own Linux box or VM, when I upload private TMs to the server running on localhost, what happens to those TMs?...i.e. are they managed locally in a database or are they sent over the network to MyMemory? [/quote]

MateCat, be it the hosted solution on [url removed] or local installations, uses MyMemory as its translation memory server hence the segments are sent over to MyMemory.

There are two solutions here:
- Building connectors to other translation memory servers (not sure which one, though)
- Developing a version of MyMemory which can be installed on a local machine.

The second solution is tough, but that is the one we are investigating at the moment. I have to admit however that we are far from the solution...

Alessandro

your thoughts on Matecat | thanks for the info

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: Patrick Porter
Post title: thanks for the info

[quote]MateCat Support wrote:

...

MateCat, be it the hosted solution on [url removed] or local installations, uses MyMemory as its translation memory server hence the segments are sent over to MyMemory.

There are two solutions here:
- Building connectors to other translation memory servers (not sure which one, though)
- Developing a version of MyMemory which can be installed on a local machine.

The second solution is tough, but that is the one we are investigating at the moment. I have to admit however that we are far from the solution...

Alessandro
[/quote]

Thanks for the info. If I did end up using MateCat as a local installation I might be interested in something along the lines of the first choice. In fact, I've been working on a very basic TM server implemented in Python and it could be made to return data in any format. If at some point I have technical questions about linking to MateCat, can these be submitted through your regular support channels (i.e. the link on website)?

[Edited at 2015-09-23 22:08 GMT]

your thoughts on Matecat | Free support

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Forum: MateCat support
Topic: your thoughts on Matecat
Poster: MateCat Support
Post title: Free support

[quote]Patrick Porter wrote:
If at some point I have technical questions about linking to MateCat, can these be submitted through your regular support channels (i.e. the link on website)?

[Edited at 2015-09-23 22:08 GMT] [/quote]

Yes, you can submit questions to our technical support via the website.

We provide free support to all users on the features of the translation software and even on more technical aspects such as custom development and integration.

Just click on the Get Support button and send us an email.

Alessandro

NEW:We offer support via Facebook

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Forum: MateCat support
Topic: NEW:We offer support via Facebook
Poster: MateCat Support

As you may have noticed, we have turned the private "MateCat beta users" group on Facebook into a public support group for all MateCat users. You can ask to join it here in order to benefit from our free support and to get regular updates and tips about MateCat!

Matecat issue

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Forum: MateCat support
Topic: Matecat issue
Poster: Anna Davies

Dear Translators,

I have just had a problem with matecat which I found very good.
I had to remove google chrom from my pc for the reasons of security.
I installed FireFox. Imagine that matecat tell me I cannot access my account, because they don't accept firefox, they said: we run only on google chrom and safari.

I am very angry.

Anna

Matecat issue | I'd be maybe a little fed up, but

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Forum: MateCat support
Topic: Matecat issue
Poster: Sarah Lewis-Morgan
Post title: I'd be maybe a little fed up, but

Why are you so angry? It is made clear that MateCat does not work on Firefox:

[url removed]

And it is free - which outweighs an awful lot of other issues.

Surely you can work in Chrome just for MateCat if you have to use Firefox?

Matecat issue | Try Safari if Chrome is not an option

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Forum: MateCat support
Topic: Matecat issue
Poster: MateCat Support
Post title: Try Safari if Chrome is not an option

[quote]Anna Davies wrote:
I have just had a problem with matecat which I found very good.
I had to remove google chrom from my pc for the reasons of security.
I installed FireFox. Imagine that matecat tell me I cannot access my account, because they don't accept firefox, they said: we run only on google chrom and safari.
[/quote]

As much as we would love to support Firefox, there are technical reasons why we cannot do it now (mostly Javascript issues).

We've decided to invest our efforts in developing new features and improving MateCat so that our users can use it for free on two very common browsers: Safari and Chrome.

If you believe you cannot use Chrome, I would suggest you try with Safari - it works on both Mac and Windows.

Matecat issue | because google chrom is not enough securized

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Forum: MateCat support
Topic: Matecat issue
Poster: Anna Davies
Post title: because google chrom is not enough securized

For me, google chrom is not enough securized, is very uncomfortable it is a waste of time.
It means, you are not good enough to propose your free tool for everyone. Than it is not so free anymore.
Of course it is only my point of view. People are free to do what they want.

I am not happy about it.

Matecat issue | Safari didn't work either.

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Forum: MateCat support
Topic: Matecat issue
Poster: Anna Davies
Post title: Safari didn't work either.

I tried to use Safari, even with Safari it doesn't work.
Could you tell me why? I cannot access my files!

[Edited at 2015-12-16 12:51 GMT]

Matecat issue | Safari

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Forum: MateCat support
Topic: Matecat issue
Poster: MateCat Support
Post title: Safari

[quote]Anna Davies wrote:

I tried to use Safari, even with Safari it doesn't work.
Could you tell me why? I cannot access my files!
[/quote]

I've checked the log files of MateCat, and thousands of users are using it with Safari, so there must be a reason why it doesn't work for you.

Can you pleaase give us more detailed information about what happens, so that we can help you to solve your issue?

Regards,

Matecat issue | Try another browser...

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Forum: MateCat support
Topic: Matecat issue
Poster: Samuel Murray
Post title: Try another browser...

[quote]Anna Davies wrote:
I had to remove Google Chrome from my PC for the reasons of security. Matecat tells me I cannot access my account, because they don't accept FireFox. I am very angry. [/quote]

I can imagine your anger and frustration, but the fact is that web-based apps often require very specific browsers to work in. Many Chrome-based apps don't work in any other browser. In the same way, many Windows-based programs can't be installed on any other system (Linux, Mac, Android, etc). That is normal.

I tried to access matecat.com with a few other modern browsers that are frequently updated with security patches. Opera (not version 12.17) can't access it, even if I mask the user agent (very sad!). [url= [url removed] ]Vivaldi[/url], [url= [url removed] ]Otter Browser[/url], and [url= [url removed] ]SRWare Iron[/url] all bypass that screen telling you to get Chrome, so they appear to work with MateCat.

Matecat issue | Chrome

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Forum: MateCat support
Topic: Matecat issue
Poster: Anna Davies
Post title: Chrome

I reinstalled all, removed Firefox and Safari, and reinstalled google chrome.

I was just angry at the moment, because I've lost one day to sort out all.

Matecat issue | refresh & incognito window

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Forum: MateCat support
Topic: Matecat issue
Poster: MateCat Support
Post title: refresh & incognito window

[quote]Anna Davies wrote:

I reinstalled all, removed Firefox and Safari, and reinstalled google chrome.

I was just angry at the moment, because I've lost one day to sort out all.
[/quote]

Is it OK now?

In general, if you have an issue, we suggest to first refresh the browser multiple times using CTRL+R and try again, and if it is not enough you can use the browser in an incognito window and then try again.

Matecat issue | Thank you

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Forum: MateCat support
Topic: Matecat issue
Poster: Anna Davies
Post title: Thank you

Thank you for your help.
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